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HUMAN RESOURCES

Anger Management

This one-day workshop will teach participants:
✓ To recognize how anger affects bodies, minds, and behavior.
✓ To use the six-step method to break old patterns and replace them with a model for assertive anger.
✓ To control own emotions when faced with other peoples’ anger.

Building Better Teams

This one-day workshop will teach participants:
✓ Identify ways to improve team player style.
✓ Better understand and appreciate differences among team members.
✓ Develop an action plan for those improvements.

Develop & Maintain Succession Plans

This one-day workshop will teach participants:
✓ Understand the value of succession planning for successful businesses.
✓ Develop expertise with the key elements of a succession plan.
✓ Create and discuss aspects of a succession plan.

Change and How to Deal with It

This one-day workshop will teach participants:
✓ Accept that there are no normal or abnormal ways of reacting to change
✓ Identify the stages of change we go through as we learn to deal with change
✓ Develop strategies for dealing with and accepting changes in your organization

Conducting Performance Reviews

This one-day workshop will teach participants:
✓ Recognize the importance of having a PA process.
✓ How to work with employees to set performance standards and goals.
✓ Develop skills in observing and giving feedback, listening and asking questions, for improved performance.
✓ Identify an effective interview process and have the opportunity to practice the process in a supportive atmosphere.

Conflict Resolution

This one-day workshop will teach participants:
✓ Understand what conflict is and how it can escalate.
✓ Recognize the five most common conflict resolution styles and when to use them.
✓ Increase positive information flow through non-verbal and verbal communication skills.
✓ Develop effective techniques for intervention strategies.

Employee dispute resolution

This one-day workshop will teach participants:
✓ How employees file grievances and how management should respond.
✓ How a facilitator and a panel is chosen.
✓ What is involved in the hearing process, from preliminary meetings to the hearing, to the decision process.
✓ What responsibilities and powers a panel should have.

Getting your job search started

This one-day workshop will teach participants:
✓ Assess your skills, values, and beliefs about work and looking for opportunities.
✓ Develop an understanding for the types of work available to you and where to find more information.
✓ Recognize the differences and benefits available through career coaches, counselors, and mentors. 

Behavioral Interviewing Techniques

This one-day workshop will teach participants:
✓ Recognize the costs incurred by an organization when a wrong hiring decision is made.
✓ Develop a fair and consistent interviewing process for selecting employees.
✓ Prepare better job advertisements and use a variety of markets. 

Using Interpersonal Sensitivity

This one-day workshop will teach participants how to:
✓ Know 2 deep vulnerabilities that exist in all of us.
✓ Recognise what are the relational needs for both vulnerabilities.
✓ Explain how to secure a win-win outcome with difficult people – willingly!

Taking Control of One’s Life

This one-day workshop will teach participants how to:
✓ Become aware of my individual life-script.
✓ Explain 4 areas of scripting
✓ Name and choose 2 ways to take control of my own life.

High Performance Level 1

High Performance Level 1
This one-day workshop will teach participants how to:
✓ Raise the level of self-image.
✓ Have instant-access to high-performance states.
✓ Plan the use of high-performance states.

Super Performance Level 2

Super Performance Level 2
This one-day workshop will teach participants how to:
✓ Become more resilient (under pressure).
✓ Learn how to increase commitment willingly.
✓ Make a plan to demonstrate a focus on what matters and to evaluate keeping on track.

Ultimate Performance Level 3

This two-day workshop will teach participants how to:
✓ Feel confident in Aiming Big.
✓ Enjoy giving Ultimate Performance.
✓ Know and Plan your success.

Speak with Confidence and Impact

This one-day workshop will teach participants how to:
✓ Use the voice with impact.
✓ Develop useful self-talk for confidence.
✓ Demonstrate an assertive posture and appropriate gestures.

Mind Mapping

 This half-day workshop will teach participants how to:
✓ Describe the benefits of mind mapping.
✓ Demonstrate how to use mind mapping effectively.
✓ Define and commit to a personal Mind.
✓ Mapping Action Plan.

Speed Reading

This half-day workshop will teach participants how to:
✓ Understand 4 methods of speed reading.
✓ Demonstrate speed reading.
✓ Explain when speed reading is beneficial, and when it is not.

Memory Improvement

This half-day workshop will teach participants:
✓ Describe the benefits of improving memory.
✓ Understand one memory improvement technique.
✓ Commit to a plan of using the memory improvement technique to enhance personal and/or work life.

HR Training for the Non-HR Manager

This one-day workshop will teach participants how to:
✓ Write job specifications and identify core competencies.
✓ Get employees off to a good start.
✓ Make performance appraisals a cooperative process.

Orientation Handbook

This one-day workshop will teach participants how to:
✓ Understand how important an orientation program is to an organization.
✓ Identify role of the human resource department in the orientation program.
✓ Recognize how the “commitment curve” affects both new employees and their managers.

Performance Management

This one-day workshop will teach participants how to:
✓ Use the results of personality typing to improve communication and team building.
✓ Understand the roles of a leader and how to fulfill them.
✓ Identify the stages of team development and use appropriate strategies for each stage.

Problem Solving & Decision Making

This one-day workshop will teach participants how to:
✓ Increase awareness of problem solving steps and problem-solving tools.
✓ Distinguish root cause from symptoms to identify the right solutions to problems.
✓ Improve your problem-solving and decision making skills through identifying their own problem-solving style.

Stress Management

This one-day workshop will teach participants how to:
✓ Understand that stress is a positive, unavoidable part of everybody’s life.
✓ Recognize the symptoms that tell when they have “chronic stress overload”.
✓ Identify those situations in life that cause the greatest stress.

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