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Workplace Essentials

Business Ethics for the Office

This one-day workshop, will teach participants how to:
✓ Understand the difference between ethics and morals.
✓ Understand the value of ethics .
✓ Identify some of your values and moral principles.
✓ Be familiar with some philosophical approaches to ethical decisions.
✓ Identify some ways to improve ethics in your office.

Closing Generation Gaps in Workplace

This one-day workshop, will teach participants how to:
✓ Understand and apply language that is specific to each generation currently in the workplace.
✓ Explore organization strategies that overcome gap issues.
✓ Evaluate the need and effectiveness of recruiting, retention, and succession plans in context of the generation gap.

Celebrating Diversity in the Workplace

This one-day workshop, will teach participants how to:
✓ Understand what diversity and its related terms mean
✓ Understand how changes in the world have affected their view
✓ Understand what terms are politically correct and which are not, and why
✓ Be familiar with the four cornerstones of diversity
✓ Understand what the pitfalls are relating to diversity and understand how to avoid them.

The Art of Making Meetings Conflict

This one-day workshop, will teach participants how to:
✓ Understand the value of meetings as a management tool.
✓ Recognize the critical planning step that makes meeting time more effective.
✓ Identify process tools that can help create an open and safe forum for discussion.
✓ Develop and practice techniques for handling counter productive behavior.

Safety in the Workplace

This one-day workshop, will teach participants how to:
✓ Understand the difference between a safety program and a safety culture.
✓ Have some resources to help you understand the regulations in your area.
✓ Be able to launch a safety committee.
✓Understand how to identify hazards and reduce them.

Workplace Harassment

This one-day workshop, will teach participants how to:
✓ Understand what behavior is and is not appropriate in the workplace, and why.
✓ Help your company create and implement a harassment policy.
✓ Protect yourself and your staff against harassment incidents and complaints.
✓ Understand when mediation is and is not appropriate.
✓ Understand the four-stage complaint resolution process.
✓ Help identify solutions to a harassment complaint.

Workplace Violence

This one-day workshop, will teach participants how to:
✓ Understand what workplace violence is.
✓ Be able to identify some warning signs of violence
✓ Understand the cycle of anger.
✓ Develop a seven-step process for managing your anger and others’ anger
✓ Have better communication and problem solving skills, which will reduce frustration and anger.
✓ Develop some other ways of managing anger, including coping thoughts and relaxation techniques.

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